Cloudlabs Ltd (‘we’/’us/ ‘our’) as representatives, in Malta, of the owners of the vouchercloud brand (Invitation Digital Limited (Company Registration number 657 0126) registered in England and Wales), value your privacy and are dedicated to safeguarding and preserving your privacy when using our application, visiting our website or communicating electronically with us.
If you do not agree to these terms please do not continue using vouchercloud. vouchercloud uses the personal information we collect to provide our service to you. We will not rent, sell or share your personal information with any other company for its own marketing purposes without your consent except where mentioned within this policy.
In the event that Cloudlabs ceases to act as authorised representative in Malta for vouchercloud, you hereby unconditionally consent to allowing Cloudlabs to continue to use your data with respect to the same or a similar service whether under the same or under a similar brand and trademark under the same terms and conditions. You will be notified should this happen and will be given the opportunity to opt-out at any time from such future service.
Collection of Information
In order to deliver you the best possible service when using vouchercloud, we collect and process the following information:
Information you provide us
When you download vouchercloud and use a voucher for the first time, we ask you to register and provide us with personal information as follows: Your name, email address, date of birth, postcode and gender.
There are also opportunities within vouchercloud to provide the email addresses or contact details of your friends or family members and your social networking site login details to allow you to tell people about vouchercloud. We may use the information you provide us along with your voucher usage details, to provide you with a better experience when using vouchercloud. We will always provide you the opportunity to opt out of receiving any communication via email.
When you use or connect to vouchercloud's website or download the vouchercloud mobile app by or through a Third Party Platform, such as Facebook or other social networking site, you allow us to access and/or collect certain information from your Third Party Platform profile/account (such as your Facebook account) or via any cookies placed on your device by such Third Party Platform as permitted by the terms of the agreement and your privacy settings with the Third Party Platform. We will share such information with the Third Party Platform for their use as permitted by the terms of the agreement and your privacy setting with the Third Party Platform.
We will share some of the information we collect from you upon installation of the mobile application with vendors and other service providers who are engaged by or working with us in connection with the operation of the services we provide to you and/or for analytics purposes which may require the reproduction and display of such information in an aggregated and anonymized manner such that will not in any way identify you.
Usage and redemption information
As part of the standard operation of using vouchercloud, we may collect certain non-personal information from you. For example, when you redeem a voucher, your mobile phone automatically records and sends basic information about your voucher redemption and application browsing. This may include the dates and times and redemption information and in the case of an offer being rejected, the information relating to the reason behind the rejection. We may combine this non-personal information with your personal information.
Mobile phone location
When you use vouchercloud, we may receive your location and will use this to give you offers which are near you. Depending on your handset or the network you subscribe to, vouchercloud may automatically receive this information.
When you use the vouchercloud application for the first time, we will receive a unique identifier for your phone if your handset manufacturer or network provides it. We may use your unique mobile device identification information to offer you extended services and/or functionality. We may associate that information to the mobile device identification information and to other information we have collected from and about you; however we will not use that number to telemarket to you.
Directly communicating with vouchercloud
When you send email or other communication to vouchercloud, we may retain the communication in order to serve you.
Information you provide on our Partners' websites
You might find links to third party websites on our website. These websites should have their own privacy policies which you should check. We do not accept any responsibility or liability for their policies whatsoever as we have no control over them.
Merchant Loyalty Information
We may collect and save various merchants' Loyalty Card numbers for you. These numbers may be stored on our servers and will be transmitted between our servers and your device.
Third Party Offers
The vouchercloud application may contain links to third party web sites or programs that are not controlled by or affiliated with us. We are not responsible for the content, offers or privacy policies of such sites and programs, including, without limitation, your redemption of such offers or a merchant's refusal to honour any offer. Your dealings with third party sites are solely between you and the applicable third party.
Use of Information and Data
All personal data is stored securely in accordance with the applicable Data Protection Rules in Malta as well as in accordance with any other relevant legislation. We will share this data as well as the data regarding usage with our licensor, Invitation Digital Ltd, as this is necessary in order to provide you with the vouchercloud service.
Where applicable, we may disclose your personal information to any member of our group of companies. This includes, where applicable, our affiliates, our subsidiaries, our holding company and / or other companies within or connected to our company or group. With the exception of the foregoing or unless we are legally required to do so, or unless as provided by our Terms of Service, your data will not be disclosed to any other third parties.
Once you become a vouchercloud member we’ll send you email newsletters letting you know about our offers and deals. We may also send you other offers from our partners that we think you might be interested in. We will not share your details with a third party, unless as provided by our Terms of Service, and you can manage all your email subscriptions by logging in to your vouchercloud account and editing your email preferences, or unsubscribing via the link at the bottom of the email.
Users who do not wish to receive our promotional e-mail messages may click the ‘unsubscribe’ link which will be found at the bottom of each e-mail from vouchercloud. You will be sent to an ‘update your preferences’ page in your account where you can opt out of different types of promotional e-mails, or click unsubscribe from all.
By downloading the vouchercloud application you are opting into receiving push notifications to your device via the application. These will be general notifications about our latest offers and location based messages when you are near a venue or shop with an offer. Both types of notification can be controlled in the settings section of the application.
We may on occasion gather information regarding your computer whilst you are on our website. This enables us to improve our services and to provide statistical information regarding the use of our website to our advertisers where appropriate. We may also use the information we collect from you to show you relevant adverts when you are visiting other sites.
Such information will not identify you personally; it is statistical data about our visitors and their useof our site. This statistical data does not identify any personal details whatsoever.
Similarly to the above, we may gather information about your general internet use by using a cookie file. Where used, these cookies are downloaded to your computer automatically. This cookie file is stored on the hard drive of your computer as cookies contain information that is transferred to your computer's hard drive. They help us to improve our website and the service that we provide to you.
All computers have the ability to decline cookies. This can be done by activating the setting on your browser which enables you to decline the cookies. Please note that should you choose to decline cookies, you may be unable to access particular parts of our website.
We have take certain operational, physical and technical steps available to safeguard and secure the information we collect from our users and store on our servers.
Changes to this Policy